Frequently Asked Questions

What does Pardiez mean? 
Pardiez comes from the Spanish saying Par Diez! (by God!). It is closely related to the English saying My God! Which can be used to translate a state of awe into a situation. For example, if your coffee is amazingly good, you could say, "My God!, this coffee is spectacular! 

Where do you roast your coffee?
We roast at a partner facility in New York.
 
How do you select your coffee? 
Our coffee beans are brought exclusively from small farms in Central and South America. By working with small farms we are able to develop strong relationships that support a consistent supply of coffee beans with vetted characteristics. 

Once I place my order, when can I expect my coffee to arrive?
As of 2022, you should expect some delivery delays. Right now, we are looking at an extra 1-2 business days. We are closely monitoring the carrier delivery rates and will update this information accordingly.
 
Do you offer Free Shipping? 
If you order tops $40 in coffee, then shipping is free. Take note we ship UPS Ground or USPS First Class Mail. Both services include tracking number services. 
 
Can I return the coffee I ordered? 
We would appreciate the opportunity of sorting out a solution that fulfills your expectations. But we understand there are some cases where customers just want their order returned. We handle each return on a case-by-case basis, so give us a call or fill out the contact form. Returns are only accepted on whole bean orders. Do not return your order without a Return Authorization Number.

Do you offer coffee subscriptions? 
Coffee subscriptions coming soon. Stay tuned!

Do you offer anything else than coffee? 
We are currently focused on offering amazing coffee. 

I really like your brand. Can I buy merch from you? 
Pardiez merch coming soon! 

I would like to leave a review on a coffee product that I bought from you. How can I do that? 
Please leave your review by clicking this link. Thank you! we appreciate your feedback and joy on great comments and otherwise, we also take pride in the opportunity to become better at what we do. 

Do you offer any coupons, sales, or discounts? 
We have coupons available for Veterans. We may offer sales at some point. The best way to be aware of our promotions is to subscribe to our Newsletter which you can do by clicking on the page footer below.